• 11288 reviews
Email Tracker for Gmail, Mailsuite-Mailtrack
Security impact analysis
0
Manifest
0
Scripts
6
Permissions
7
Hosts

Email Tracker for Gmail, Mailsuite-Mailtrack
Email Tracker for Gmail, Mailsuite-Mailtrack
Email Tracker for Gmail, Mailsuite-Mailtrack
Email Tracker for Gmail, Mailsuite-Mailtrack
Email Tracker for Gmail, Mailsuite-Mailtrack

Supercharge Your Email Marketing with Mailtrack Chrome Extension

The Importance of Browser Extensions

Browser extensions, such as the ones available for Google Chrome, are invaluable tools that enhance the functionality of your web browsing experience. They can provide additional features, streamline tasks, and customize the user interface to make it more efficient and user-friendly.

Introducing Mailtrack

One such extension is Mailtrack, a powerful tool for Gmail users. Mailtrack is an email tracker that allows you to monitor your emails, knowing when they've been opened and read. It's a useful extension for anyone who wants to boost their outreach and email marketing efforts.

Main Goals of Mailtrack

Mailtrack aims to provide users with a comprehensive tracking service that is both free and unlimited. Some of the extension's key features include:

  • Free email tracking for Gmail
  • Security audit by Google
  • GDPR compliant
  • Patented Technology
  • Highly-rated by users: 4.5 stars from over 10,000 reviews
  • Featured in Forbes, Mashable, Inc, Lifehacker…
  • Used by professionals in: Uber, Indeed, Randstad, Keller Williams, Compass..

Mailtrack also provides users with a personal email marketing tool. This includes the ability to send campaigns with Mail Merge and PDF document tracking from Gmail.

How to Use Mailtrack

  1. Install the Mailtrack extension
  2. Send emails as normal. Mailtrack will automatically track all your sent emails.
  3. Open your 'Sent emails' folder to see the tracking status of each email.
  4. A single checkmark indicates that your email has been sent, but not yet opened.
  5. Two checkmarks mean that your email has been opened. You can hover your mouse over the checkmarks to see exactly when and how many times your email has been opened.

Benefits and Features of Mailtrack

Mailtrack offers a range of benefits and features that make it stand out from other email tracking tools. These include:

  • Higher open rates and response rates
  • Improved deliverability, with fewer emails ending up in spam or promotions folders
  • Follow-up alerts for easy tracking
  • Connection with Google Sheets for Mail Merge
  • Bulk email features for email marketing and Gmail templates
  • Email and phone support

When to Use Mailtrack

There are many situations where Mailtrack can be useful. These include:

  • Job searching: Know when your resume has been opened by recruiters
  • Sending quotes: Monitor engagement with potential clients
  • Sending invoices: Confirm whether your bill has been received or not
  • Email marketing: Measure the effectiveness of your cold emails

Privacy, Safety, and Audit

Mailtrack takes privacy and safety seriously. It operates in accordance with the European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. In addition, Mailtrack is fully GDPR compliant and passes an annual security audit by Google.

Installation and Setup

Guide on how to install the extension

To begin using the Mailtrack extension, follow these steps:

  1. Go to the Chrome Web Store and search for 'Email Tracker for Gmail, Mailsuite-Mailtrack'
  2. Click on the 'Add to Chrome' button to install the Mailtrack extension
  3. Once installed, the Mailtrack icon will appear in your browser bar
  4. Click on the icon and sign in with your Gmail account to activate the tracking feature

Notable settings during the setup process

During the initial setup, you can customize your notification settings. You can choose to be notified when your emails are read, have not been opened, or have been opened multiple times. You can also choose to track links within your emails.

Compatibility with different devices or platforms

Mailtrack is compatible with various devices and platforms. It works seamlessly with the Gmail app on both iOS and Android devices. Additionally, it integrates with Salesforce and other CRM platforms. Mailtrack also offers email and phone support for users who need assistance or have inquiries.

Key Features of Mailtrack

Feature 1: Free and Unlimited Email Tracking

Mailtrack offers a free and unlimited email tracking feature that allows you to track as many emails as you like. This enhances the user experience by providing continuous real-time updates of your sent emails.

Feature 2: Individual Email Tracking for Group Emails

With individual email tracking for group emails, Mailtrack takes the guesswork out of knowing exactly who opened your email. This feature enhances user experience by providing detailed insights into who is engaging with your content.

Feature 3: Follow-up Email Alerts

Mailtrack's follow-up email alerts notify you when your email has not been opened, replied to, or opened multiple times. This allows you to execute timely follow-ups and increases your chances of getting a response.

Mailtrack also offers link tracking and PDF tracking features. This means you can know when someone clicks on the links in your emails and when your PDF documents are opened. This feature gives you a deeper understanding of how your recipients are interacting with your content.

Feature 5: Campaigns and Mail Merge

With Mailtrack's Campaigns and Mail Merge features, you can send individually tracked emails to up to 1,000 recipients at a time. These features enhance user experience by enabling mass email tracking and customization, using data from Google Sheets.

Enhancing Browsing Experience with Mailtrack

Mailtrack enhances the browsing experience by providing a comprehensive suite of email tracking tools. It allows users to know when their emails have been sent, opened, and interacted with, eliminating the uncertainty that often comes with email communication.

Furthermore, with its integration capabilities, it allows users to connect their email tracking with their CRM systems, thereby streamlining their sales and marketing processes. This integration also allows for data export with Mail Merge to CSV files, thereby further enhancing the user experience.

Finally, it's worth noting that Mailtrack's commitment to privacy and safety is paramount. It is fully GDPR compliant and undergoes an annual security audit by Google, providing users with the peace of mind that their data is safe and secure.

Security and Privacy

Extension's Security Analysis

My security analysis has ranks for manifest.json, content script, permissions and host permissions. Rank is from 0 to 10. The higher the rank is, the higher impact on security it has. The same is true for permissions weight:

  • Manifest.json rank: 9
  • Content script rank: 0
  • Permissions rank: 10
  • Host permissions rank: 0

The extension requires notification permissions, which has a weight of 4.

Potential Security Concerns or Vulnerabilities

The extension description on the Chrome Web Store provides a detailed overview of its features and capabilities. However, it's important to be aware of potential security concerns. A rank of 10 for permissions indicates that the extension has significant access to browser resources, which could pose a potential vulnerability if misused.

Requested Permissions and Their Impact on Security

The extension requests notification permissions. This is significant as it allows the extension to display notifications to the user, which could potentially be used to display unwanted or intrusive content. However, in this case, the permission is used to notify the user about email tracking status.

Privacy, Safety and Audit

Mailtrack processes personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. Their Privacy Policy and Terms of Use are fully compliant with GDPR, which is the toughest privacy and security law in the world.

Additionally, Mailtrack passes an audit by Google every year for optimal security. This increases user trust and ensures the extension conforms to Google's high security standards.

User Reviews and Ratings

User reviews on the Chrome Web Store

It's always a good idea to check user reviews when considering a new browser extension. Below are some reviews from real users on the Chrome Web Store.

Common user feedback and experiences

The user feedback for the Mailtrack extension on the Chrome Web Store shows a variety of experiences. Users who rated the extension lower commonly cited issues with bugs, poor deliverability, and lack of support. Some users reported issues with the dashboard not loading, a problem that persisted for several days.

On the other hand, users who gave higher ratings praised the extension for its easy-to-use design, efficient functionality, and reliable tracking features. They also mentioned the benefits of a speedy customer support system and found value in the email tracking aspect of the tool.

Positive and negative reviews

Criticism of the Mailtrack extension seems to center around technical problems and inadequate customer support. These issues seem to have negatively affected the user experience, leading to lower ratings. However, it's important to note that not all users have encountered these problems. Some users reported a smooth, trouble-free experience with the extension.

Positive reviews highlight the ease of use, functionality, and reliability of the extension. Users appreciated the tool's ability to track emails effectively and found it useful for their sales and marketing needs.

Overall, while there are some negative reviews, there are also many positive reviews. This suggests that the extension could be a valuable tool for many users, as long as the reported technical issues are addressed.

Extension Description

The Mailtrack extension is described as a free and unlimited tracking tool for Gmail. It is also marketed as a personal email marketing tool that includes features such as Campaigns, Mail Merge, and PDF document tracking. With over 2 million active users and 108,000 paying subscribers, it is a popular tool for many Gmail users. The extension has undergone a security audit by Google and is GDPR compliant.

Comparisons with Similar Extensions

Mailtrack vs Streak Email Tracking for Gmail

Email Tracker for Gmail, Mailsuite-Mailtrack and Streak Email Tracking for Gmail are both powerful extensions enabling email tracking. However, there are key differences. Streak offers a browser or email notification when your email is opened and allows you to schedule tracked emails. On the other hand, Mailtrack offers free unlimited tracking and boasts 2 million active users, which shows a higher user trust level. Additionally, Mailtrack is security audited by Google, thus reassuring users of its safety.

Mailtrack vs Free Email Tracker by cloudHQ

Free Email Tracker by cloudHQ and Mailtrack both provide useful features for email tracking. However, Mailtrack stands out as it is GDPR compliant and uses patented technology. Unlike CloudHQ that provides an upgrade for tracked emails exporting to Google Sheets, Mailtrack offers this feature and many others for free, such as tracking PDF documents, Mail Merge, and integration with Salesforce/CRM.

Mailtrack vs MailTracker: Email Tracker for Gmail

Both Mailtrack and MailTracker: Email Tracker for Gmail offer email tracking solutions. However, Mailtrack differentiates itself with its higher user base and security audits conducted by Google, indicating a dependable service. Additionally, Mailtrack offers Salesforce/CRM integration, a feature not provided by MailTracker. Furthermore, while MailTracker offers a free plan with limited tracking, Mailtrack provides unlimited free tracking.

Key Differentiators and Unique Selling Points

  • Security: Mailtrack undergoes a security audit by Google every year, ensuring the safety of your data.
  • Unlimited free tracking: Unlike some competitors, Mailtrack provides unlimited free email tracking.
  • GDPR Compliance: Ensuring user data privacy and security, Mailtrack complies fully with GDPR, the world's toughest privacy and security law.
  • Patented Technology: Mailtrack utilizes patented technology, offering a unique and innovative approach to email tracking.
  • High user base: Mailtrack boasts 2 million active users and 108,000 paying subscribers, evidencing user trust in the service.

Recommendations

Based on the comparisons, if you seek a secure, reliable, and feature-rich email tracking solution, Mailtrack would be the recommended choice. Its security audit by Google, GDPR compliance, patented technology, and high user base make it stand out among its competitors. Moreover, its offer of unlimited free email tracking adds to its appeal.

Conclusion

Overall strengths and weaknesses of the extension

Mailtrack offers a robust solution for tracking emails with numerous strengths. It boasts a large user base, a clear indicator of its reliability and effectiveness. Its patented technology and compliance with GDPR regulations add a layer of trust and security, while positive user reviews demonstrate customer satisfaction. With its ability to track group emails individually, link tracking capabilities, and integration features, it offers a comprehensive email tracking solution. However, one potential drawback is that the free version may include the Mailtrack signature in your emails, which some users might find unprofessional or intrusive.

Final verdict on whether the extension is worth trying

In conclusion, Mailtrack is a worthwhile email tracking extension to consider for individuals and businesses alike, particularly for those who regularly send emails in bulk and want insights into email engagement. Its strengths significantly outweigh its minor weaknesses, making it a powerful tool for email tracking.

Additional tips or recommendations for users

  • Maximize use of Mailtrack's Features: Users should take full advantage of Mailtrack's features such as link tracking and individual tracking of group emails for comprehensive insights.
  • Explore Mailtrack's Integrations: Integrating Mailtrack with other applications like Salesforce or Google Sheets can streamline operations and enhance productivity.
  • Consider Upgrading: Users who find the Mailtrack signature intrusive might want to consider upgrading to a premium plan to remove it.

The above tips will help users to more effectively use Mailtrack and reap the benefits of this powerful email tracking extension.


Free email blast service for Gmail

Higher open rates and response rates than any other email tracker

Best deliverability for an email marketing tool

Complete security audit by Google

GDPR compliant

4.43
11288 reviews
30 Reviews For This Extension
Ben Keohane

love mailsuite, its a great start to the morning seeing all the opens and clicks . Highly recommend mailsuite, its brill. So easy to use and if you allow notifications you get pop ups when people open and click so you know the right time to call. I have 4 different accounts one for each of my team and the price is fantastic. Support is great also, i wanted all the data cleared so i could use same account for a new person and Jack had it sorted in minutes. Thanks jack

Sylvie Groleau

First, It is sad that with the free version at least, that the read receipts history can not be deleted at all. Second, like any mail tracker, the number of times read is not accurate. Very far from it. Expect often to send an email to one person only who you will know that he or she will not forward it to anyone, and your tracking list will indicate that the e-mail has been read - for example - 113 times, so far anyway, because the number always goes up,,, which is what happened to an e-mail due for only ONE person. (Which makes you wonder how volatile your e-mails are once sent out, with any mail tracker I guess...) This happens often to me, with mailsuite, the number of times that my sent e-mails are written as read is unreal... Like I will send someone an e-mail with "Confidential" in the title, due to that particular e-mail to be read by only one person, and it will list tons of times that it has been opened. Is this what" Confidential" is and mean ? Besides these, mailsuite is good. Their customer support have very nice people who do reply.

Jerry Retmann

New user and extremely pleased with the ease of use. Off an running "tracking" in just a few minutes. Too easy. 5 stars especially for customer support. One of the best.

Tim Lucke

Been using Mailsuite for many years now and don't plan on stopping any time soon as it does exactly what I need it to do with enough customization to fit my specific needs. Support is also super efficient as well. When I wanted to switch my Pro Plan to a different email account, it was done within a couple of hours without any hassle.

Quintyn Patrick

I was very happy with the service since 2018 but they scammed us out of the legacy plan by not letting me update the payment method or replying to any support emails and then requiring us to upgrade for an additional $310.00 USD (equivalent to what we had) per year when the annual plan expired. Very disappointed.

Aishwary Jain

If you send a mail from laptop and if you read your mail on mobile, it will show "the recipient has just read your mail".

Enzo Snyman

The support staff is extremely efficient. They helped me resolve my request in the space of making a cup of coffee. A+

Monsur Ahmed

Highly Satisfied ❤❤❤

Oscar Schyns

Great product for a very good price!

Muhammad Saqib

Ordinary Services

Catman Southampton

VERY VERY USEFULL 9 / 10 dropped 1point due to does not pick up on all emails

Philip Zajicek

I've used this for years now, this is a great tool with no bloatware. Would highly recommend.

Manjot Singh

Good stuff, good customer service - light weight - and useful for outreach on a SMB level!

Madhu Kumar C

Unable to see tracking tick symbols. I reset my system after clearing caches and cookies, then this problem arised. Any suggestion to restore, enabled extension too.

Gautam Malhotra

not working at all.

Eli

Unbelieavably decietful. Despite paying for the premium plan it is like hell trying to get this extension to work. And they have no easy way to discontinue your subscription so my account continues to get taxed for a service I am not using

Nathan Austin

This extension's bugs are driving me nus. Switch to ReplyPal for a bug-free and free experience!

Alex Sarcina

Since the update it's been performing terribly. Poor deliverability and no support. Need to click "send" no less than 5+ times every time I want to send an email as it freezes up the send function... It was great before though

Umair Saleem

why this is not working?

Rob Hansen

Since the name change from MailTrack to MailSuite , the extension for gmail has not been working consistently

Doug Block

I'd give it 5 stars but I just got a new computer yesterday and Mailsuite checkmarks aren't showing up in my Gmail, and I don't want to keep going to the dashboard url to check on the status. I shouldn't need to clean my browser cache and I've allowed for Mailsuite extensions. Sorry, wish I could simply send this to customer service rather than do it as a review, but I'm otherwise pleased with the app and come to rely on it.

Nikolay Kolev

It's still not working for a week now. I'm a paying customer. I'm very disappointed!

Yanis

Be careful of this scam, not only does the mail tracker doesn't always work, it doesn't display or update the information, but it also hacks your links and files to push for a link to their ad platforms.

Divya Nair

Sorry, but still cannot access the dashboard. I have read the reasons behind the collapse in your previous responses already. Would rather appreciate if it can be resolved

Ajish Pillai

Been 3 days and still haven't been able to open the dashboard. Crazy it takes more than 24 hours to fix this issue. Been a customer for Mailtrack/Mailsuite for over 5 years and this is the first time such an outage has been experienced.

Atelier Accounts

Not working for me since the update :(

Aathif Azmi

for the past three days its not working can someone please fix this others are having the same issue

Paula Spagnuolo

Mailtrack extension on Chrome now requires you to whitelist it on your network to have access on an eero network. Hoping the recent change doesn't continue to cause issues since I've enjoyed using this for a few years I'd hate to have to find another solution.

IMC Institute

I am not able to use mailsuite (previously mailtrack) from past 2 days, I checked the other recent reviews mentioning with replies that it is working fine now but unfortunately mine is not, I really don't know what to do

Elizabeth L

Mailtrack/mailsuite is not working. The connection keeps breaking up.

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